Consultant / Director

Centre for Effective Dispute Resolution (CEDR)

Designed, created and executed a global blended learning platform, delivering exponential growth.

The Challenge: CEDR's digital training proposition was outdated and failing to engage new clients. I was contracted by CEDR to create a unique, 'from the ground up' solution.

The Solution: Working closely with the CEDR board I led the strategic development and operational execution of a new, leading edge digital learning solution for their clients and internal colleagues

• Starting with data analysis, strategic planning and values based business case development, I agreed a road map with stage gate measurement and ROI targets.

• Next, I translating internal and external market specific trends into practical learning strategy, asset requirements and price policy.

• Then the heavy lifting began. Using leading content creation tools and LMS platforms to ensure the best possible UX. Adobe Captive, Howspace, Articulate, Talentlms, Hindsite, Realware and many others.

• The solution development included managing a multi functional team of instructional and graphic designers, video production experts, support staff and external contractors ensuring timely project completion and full collaboration

• Using a Rapid ADDIE development process I led the full set up, design and back end system integration

• At every stage I worked closely with the CEDR board to consolidate budget formulation, financials and reporting.

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Future Innovation: Having completed the full development and integration I am now helping CEDR create a highly profitable, subscription based 'passive income stream' which is revolutionising their business.